McGraw Hill Case Study

Problem:

McGraw-Hill was looking for a local developer who could handle a variety of interactive media tasks. Glencoe produces hundreds of education titles in a variety of mediums (print, CD, DVD, video, audiotape, and web) and needed a vendor who could take all of these elements and combine them into a functional, cohesive product... in a cost-efficient and timely manner.

Solution:

Start with McGraw-Hill's existing electronic files used for print media and modify them for electronic delivery. By utilizing the right set of tools from a multitude of third-party vendors, as well as some programming ingenuity from our excellent in-house staff, we're able to develop high-quality commercial applications in no time. Adding interactivity, audio, video, and animation...driven by a clean interface, we are able to deliver a functional (and popular!) cross-platform product that is distributed throughout the world.

Results:

Over 2500 titles successfully completed.

Production time on one product line was reduced from three weeks per title to just under three days, enabling Cybergraphix to handle a much larger volume of projects and McGraw-Hill to meet their schedule with time to spare.

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Rockwell Automation Case Study

 

Problem:

Rockwell produces tens of thousands of pages of technical documentation to support its products. A decision was made to change its publishing systems from Unix-based workstations using Interleaf to PC-based systems using Adobe FrameMaker. But, with all of the information in one file format and products needing to be shipped with the most current technical documentation, Rockwell needed a quick solution for getting its 20+ member technical writing staff up to speed on new software and have their files ready to work with.

Solution:

Stagger document conversion and software training based on immediate delivery priorities. While the technical writers were being trained, Cybergraphix was converting those writers’ work-in-process so that it would be ready for them immediately after training. The writers could jump right back onto their projects without missing a beat. Once all the technical writers were trained and had their top priority documents, we worked our way backwards through the library of technical manuals until everything was converted and available for future revisions.

Results:  

Mission accomplished.

By prioritizing the conversion to correspond with the product shipment dates, we were able to take care of the most important documents first and have them in the hands of their newly trained writers within a few days of the initial conversion implementation.

Over a two-year period, every technical document was converted to Adobe FrameMaker, all of the technical writers were trained and producing new documents, and no product was delayed because of a lack of documentation.